1
What types of products does Spun & Woven offer?
We offer a curated collection of handcrafted ethnic and contemporary apparel, including sarees, suits, dupattas, and other premium fashion pieces made from high-quality fabrics by skilled artisans.
2
Are your products handcrafted?
Yes. Many of our collections are handcrafted using traditional weaving, embroidery, and artisan techniques. Since each piece is carefully made, slight variations in color, texture, or weave are natural and add to its uniqueness.
3
How do I choose the right size?
Each product includes a detailed size guide to help you find your perfect fit. If you need additional assistance, our customer support team is happy to help you choose the right size before placing your order.
4
How long does shipping take?
Orders are usually processed within 1–3 business days. Delivery times may vary depending on your location, but most orders are delivered within 5–10 business days.
5
Do you offer free shipping?
Yes, we offer free shipping on eligible orders. Any shipping charges or promotional offers will be clearly displayed during checkout.
6
What payment methods do you accept?
We accept secure payments through major credit and debit cards, UPI, net banking, digital wallets, and other trusted online payment options available during checkout.
7
Can I return or exchange my order?
Yes. If your product meets our return or exchange policy, you can request a return or exchange within the specified period after delivery. Please refer to our Return & Exchange Policy for complete details.
8
How should I care for my garments?
To maintain the beauty and longevity of handcrafted fabrics, we recommend following the care instructions provided on the product label. Dry cleaning or gentle hand washing is recommended for most premium fabrics.
Absolutely. Once your order has been shipped, you'll receive a tracking link via email or SMS so you can monitor your shipment until it reaches your doorstep.
10
How can I contact customer support?
You can reach our customer support team through our Contact Us page, email, or phone during business hours. We're always happy to assist with product inquiries, orders, sizing, or any other questions you may have.
